Poor online reviews directly impact your bottom line:
-
92%
of consumers hesitate to do business with a company that has less than 4/5 stars
-
43%
of consumers refuse to do business that has fewer than a 4 star average
-
5-9%
increase in company revenue for every one star improvement on Yelp
Most companies can't achieve a 4+ star rating without a plan:
-
CUSTOMERS NATURALLY CATER TO NEGATIVE REVIEWS
People write negative reviews at a much higher frequency than positive reviews
-
NO SYSTEMS IN PLACE TO NURTURE ORGANIC POSITIVE REVIEWS
The right employees need to be identified and approached at the right time so they feel comfortable giving a positive review without pressure.
CLIENTS LOGO
